• You can ask to see or get an electronic or paper version of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

• You can ask us to correct health information about yourself that you think is incorrect or incomplete. Ask us how to do this.
• We may not be able to honor your request, but we will tell you why in writing within 60 days.

Request confidential communications

• You can ask us to contact you in a specific way (for example, home or office phone) or to send your mail to a different address.
• We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or our operations.

1. We may not be able to agree to your request if it goes against a mandate that we are held to or if it may affect your care.

• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.

1. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we’ve shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as you asked us to make). We’ll provide one accounting per year for free, but will charge a reasonable, cost-based fee if you ask for another within 12 months.

Get a copy of this privacy notice

• You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person who has this authority can act for you before we take any action.

File a complaint if you feel your rights are violated

• You can complain if you feel we have violated your rights by contacting us using the information on page 1.
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue S.W. Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/
• We will not retaliate against you for filing a complaint.

YOUR CHOICES

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory
• Contact you for fundraising efforts

1. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission:

• Marketing purposes
• Sale of your information

In the case of fundraising:

• We may contact you for fundraising efforts, but you can tell us not to contact us again.

In the case of texting / SMS (short message service):

• TTI respects your privacy and is committed to protecting your personal information. TTI complies with HIPAA standards, rules, guidelines, and technical safeguards when utilizing SMS/texting. TTI does not include personal information or identifiers in SMS/texts and complies with the “minimum necessary standards”.
• Your use of SMS/texting with TTI is not mandatory and TTI will obtain written or verbal consent prior to engaging in SMS/text messaging. You may change your SMS/texting option (i.e. consent, opting out) at any time through your verbal or written request.
• No personal information, identifying information or data to include mobile phone numbers will be shared with or sold to third parties/affiliates for marketing/promotional or any other purposes unless mandated by the law, regulation or governmental requirement.
• This SMS/texting privacy policy is limited to SMs/texting and does not affect other privacy policies of TTI.
• You understand that standard text messaging rates may apply to any messages received.
• SMS/texting is an unencrypted electronic form of communication that is not secure and may be viewed by unauthorized individuals.

OUR USES AND DISCLOSURES

How do we typically use or share your health information? We typically use or share your health information in the following ways:

Treat you

• We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Operation of our organization

• We can use and share your health information to operate our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

• We can use and share your health information to bill and receive payment from health plans or other entities.

Example: We provide information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information? We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.           

Help with public health and safety issues

We can share health information about you for certain situations such as:

• Preventing disease
• Helping with product recalls
• Reporting adverse reactions to medications
• Reporting suspected abuse, neglect, or domestic violence
• Preventing or reducing a serious threat to anyone’s health or safety.

Respond to lawsuits and legal actions

• We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Comply with the law

• We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we are complying with federal privacy law.

Work with a medical examiner or funeral director

• We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other governmental requests

We can use or share health information about you:

• For worker’s compensation claims
• For law enforcement purposes or with a law enforcement officials
• With health oversight agencies for activities authorized by the law
• For special governmental functions such as military, national security, and presidential protective services

OUR RESPONSIBILITIES

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp/html.    

Changes to the Terms of This Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website. (September 2024)

This Notice of Privacy Practices applies to each of Training & Treatment Innovations, Inc.’s locations:

Administrative Office: 1450 S. Lapeer Rd. Oxford, MI 48371

Flint: 929 Stevens St. Flint, MI 48502

Jackson: 2319 W. Main St. Jackson, MI 49203

Saginaw: 3665 Bay Rd. Saginaw, MI 48603

Sterling Heights: 13213 E. 14 Mile Rd. Sterling Heights, MI 48312

Troy: 1225 E. Big Beaver Rd. Troy, MI 48083

Clubhouses:

Bayside: 2700 W. Genesee Rd. Saginaw, MI 48602

Inspiration: 1350 S. Lapeer Rd. Oxford, MI 48371